Van Speyk FAQ

General:

1. What is Van Speyk?
The new watch brand Van Speyk is a cooperation of entrepreneurs who couldn't find the watch they were looking for among the existing brands. A Van Speyk watch is an automatic watch with sapphire glass which is of good quality, reliable and has an attractive design. The watch brand Van Speyk refers to the Dutch hero Jan van Speyk who was called "the terror of the bandits". In 1831 he blew up his ship with the words "I'd rather be blown up then" to avoid let Belgian rebels take over his ship, and died. Van Speyk watches are classical watches with an attractive design for affordable prices.
2. Why choose a Van Speyk watch?
Van Speyk watches are classical watches with an attractive design for affordable prices.In addition, every Van Speyk watch has a reliable movement, sapphire glass and perfect finishing. Van Speyk watches represent a Dutch background, class and quality. Van Speyk proves that luxury does not have to be expensive.
3. Where are the Van Speyk watches produced?
The newest Van Speyk watch series are produced in the Netherlands by our professional watch makers. Therefore we may say; our watches are “Dutch Made”.

How to order:

4. Where can I buy a Van Speyk watch?
You can order online at our webshop. Thereby you can buy a Van Speyk watch at our official dealers.
5. What are the shipping rates?
Our prices are including shipment (insured and trackable).
6. Are the prices including VAT/TAX?
Yes, our prices are including 21% VAT within the EU. Orders which are shipped outside the EU are delivered without 21% VAT (VAT/TAX free).
7. What do I get when I buy a Van Speyk watch?
The watch comes together with a luxury watch box, manual and warranty form.
8. Which payment methods are available?
You can pay by Paypal, Creditcard (via Paypal), bank transfer and iDeal.

Warranty:

9. What kind of warranty does Van Speyk offer?
All Van Speyk watches do come with 2 year international warranty. The warranty covers defects as a result of manufacturing faults. The warranty does not cover damage resulting from accidents, mishandling, abusive use (knocks, dents, crushing etc), unauthorized opening, manipulation or repair. In order to benefit from this warranty you will be required to present the international warranty card by a Van Speyk dealer.
10. What can I do in case my Van Speyk watch is defective?
Please contact us or a Van Speyk dealer and return the watch including invoice.

How to return my watch:

11. How do I return my watch?
You can return the watch within 14 days after the date of invoice. The watch must be in exact the same condition as Van Speyk delivered it. Thereby all official accessories and the original invoice must be returned. The refund will be granted within 14 days after receipt of the watch.

Other:

12. Do you also produce for third parties?
Yes we produce for other companies too. For example business gifts or for sponsoring. As official time sponsor of the soccer club Vitesse we produced the official Vitesse watch.
13. I am interested in selling Van Speyk watches as official dealer or distributor. How do I get a dealership or distributorship?
We are always interested in strengthen our network. Please send an email with your company details to: info@vanspeyk-watches.com.
14. How can I contact Van Speyk if I have any questions regarding a Van Speyk watch?
If you have any questions, please do not hesitate to send us an email at info@vanspeyk-watches.com.