FAQ

Van Speyk watches
Postbus / PO Box 160
6560 AD Groesbeek
The Netherlands
Tel: 0031 6 37 37 5994

All Van Speyk watches come with a 3-year international warranty covering manufacturing defects that become apparent within this period. Defects resulting from improper use/handling or unauthorized opening and/or repair by third parties are excluded.

You can register your order for return within 14 days of receipt, after which you have 14 days to physically return the order to us. This means you have 14 + 14 = 28 days to return an order. After receipt and inspection, the full purchase amount will be refunded.
The Dutch Consumer Protection Act and the Civil Code apply to the purchase agreement.

We ship worldwide for free (registered and insured). You only pay for the Van Speyk watch.

We ship worldwide with DPD (Netherlands and Europe), PostNL (Netherlands and Europe), and FedEx (worldwide). All Van Speyk watches are shipped registered and insured. After ordering and shipping, the customer receives the tracking number. We ship worldwide completely free of charge (excluding possible import duties and VAT for shipments to countries outside the EU).

We deliver all Van Speyk watches within the EU, including 21% VAT to consumers. We can deliver VAT-free to companies registered within the EU with a valid VAT number. We ship completely VAT-free (without 21% VAT) outside the EU.

You can also order Van Speyk accessories and parts such as watch straps and clasps in our webshop.

Every Van Speyk watch can be ordered via our website. You can also place an order by email, after which we will process the order manually. You can pay with iDeal, credit card, PayPal, bank transfer, and various other payment methods.

We have virtually every model assembled in stock. Before shipping, the watch is thoroughly tested and checked. If a model is not assembled in stock, we can assemble it within 24 hours and then ship it after successful testing.

Our Van Speyk watches are water resistant to 5 ATM. This means that they are resistant to water droplets (rain, washing hands, etc.), but are not suitable for use while showering, swimming, snorkeling, diving, etc.

As watch enthusiasts, we believe that quality, high-grade materials, and beautiful craftsmanship are extremely important. That is why we pay close attention to selecting the right movements, materials, and finishes. The quality of Van Speyk watches is reflected in our choice of Swiss-made movements, Dutch assembly, and combination of beautiful materials and exquisite details. In addition, we offer a minimum 3-year international warranty on every Van Speyk watch.

Van Speyk manufactures high-quality automatic watches, striving for a distinctive price/quality ratio. We choose reliable Swiss-made movements in combination with high-quality materials such as sapphire crystal, stainless steel, and Italian leather. Our watches are fully assembled in Amsterdam, the Netherlands. After assembly, every Van Speyk watch is thoroughly tested for 48 hours before being shipped. With a minimum 3-year international warranty on every watch, Van Speyk offers security and durability.